Risk Warning: CFDs and spread bets are complex instruments and come with a high risk of losing money rapidly due to leverage.
Approximately 80% of retail client accounts lose money when trading in CFDs and spread bets.
You should consider whether you understand how CFDs and spread bets work and whether you can afford to take the high risk of losing your money.

FAQs

Get instant answers to the most common questions about trading with Lunaro. Our comprehensive FAQ section covers everything from account opening to platform features, helping you make informed decisions about your trading journey.

How is the Forex market governed and regulated? FAQ toggle icon

The forex market does not have a central exchange and is not regulated by a single governing body. It is an Over-The-Counter (OTC) market, meaning trading takes place directly between participants. Each broker and its domestic regulator will therefore have their own rules and regulatory requirements. To trade forex with us, we offer CFDs and Spread Bets, and our services are regulated by the Financial Conduct Authority (FCA) in the United Kingdom.

What are gaps in Forex trading, and how do they occur? FAQ toggle icon

Gaps occur when there is little to no tradable price in the market; therefore, you may see jumps up or down between candles. This can occur due to high-impact news, data releases, or when the market closes Friday and reopens Sunday at a different level.

What is the average daily trading volume in the Forex market? FAQ toggle icon

The FX market is estimated to have an average daily trading volume of $7.5 trillion globally (according to the Bank of International Settlements).

What do I need to begin Forex trading? FAQ toggle icon

Apply for an account. Once approved, you can trade forex via a CFD or spreadbet on web, desktop, or mobile. Be mindful of volatility and only trade using risk capital.

How much capital is required to start trading Forex? FAQ toggle icon

Our initial minimum deposit is £250. Margin requirements depend on trade size. Ensure you have sufficient funds and only use risk capital.

How can I manage risk effectively in Forex trading? FAQ toggle icon

We offer risk management tools such as stop losses to help mitigate trading risks.

Which instruments are available for Forex trading? FAQ toggle icon

We offer CFD and Spread bets for trading forex.

What are the most actively traded Forex pairs? FAQ toggle icon

The Forex majors include: EUR/USD, USD/JPY, GBP/USD, USD/CHF, AUD/USD, USD/CAD, NZD/USD.

How do I trade Forex with direct market access (DMA)? FAQ toggle icon

We do not offer DMA forex trading. We offer OTC products using multiple liquidity providers for best available pricing.

What is the difference between sponsored access and direct market access in Forex trading? FAQ toggle icon

Sponsored access goes via your broker to an exchange/MTF, whereas DMA goes directly through your own account.

What does Forex mean? FAQ toggle icon

Forex refers to the global marketplace for buying, selling, and exchanging currencies.

Is Forex trading considered high-risk? FAQ toggle icon

CFDs and Spread Bets are leveraged and complex instruments. Trading them carries significant risk.

Is Forex suitable for beginner traders? FAQ toggle icon

We offer education and training. However, leveraged trading carries risks and you should only trade with risk capital.

How does the FX rollover process work? FAQ toggle icon

Rollover is automatic. Fees apply and are listed on our costs and charges page.

What are the margin requirements in Forex trading? FAQ toggle icon

Minimum margin for retail traders is 3.33% (maximum 30:1 leverage).

How do I start trading Forex? FAQ toggle icon

Apply for an account. Once approved, you can trade via CFD or spread bet on our platforms.

How are funds and assets protected in Forex trading? FAQ toggle icon

Retail client funds are held in segregated accounts separate from company funds in accordance with regulations.

What documents are required to open a Forex account, and how long does the process take? FAQ toggle icon

Opening an account can take minutes. Valid proof of identity and possibly proof of address (last 3 months) are required.

How does Forex trading works? FAQ toggle icon

Forex trading involves trading currency pairs by predicting whether one currency strengthens or weakens against another.

Which Forex pairs can I trade? FAQ toggle icon

We offer an extensive list of FX pairs including the most popular pairs.

Can beginners or non-professional traders participate in Forex trading? FAQ toggle icon

Yes, provided you understand the risks and pass the application process.

What are pips, and how are they used in Forex trading? FAQ toggle icon

Pips denote movement in an FX pair and measure gains or losses.

What is a swap in Forex trading? FAQ toggle icon

A swap is the overnight fee for rolling over a leveraged position.

How does leverage work in Forex trading? FAQ toggle icon

Leverage allows you to trade larger positions with smaller deposits (margin). It increases both potential profits and losses.

What is a spread, and why is it important in Forex trading? FAQ toggle icon

The spread is the difference between bid and ask price and represents the core cost of entering a trade.

How is equity calculated in Forex trading? FAQ toggle icon

Equity is your cash balance plus or minus unrealised P&L.

How does Forex trading differ from traditional stock trading? FAQ toggle icon

Forex involves speculating on currency value using leverage, while traditional stock trading involves buying actual shares without leverage.

What are the trading hours for Forex? FAQ toggle icon

Forex trades 24/5, opening Sunday 10pm and closing Friday 10pm UK time.

Which currencies can be traded in Forex? FAQ toggle icon

We offer a wide range of FX pairs including all popular currencies.

How is profit generated in Forex trading? FAQ toggle icon

Profit comes from the difference between entry and exit price minus fees.

Is it possible to self-learn Forex trading? FAQ toggle icon

Yes. We provide education but traders can develop their own strategies suited to their goals.

What is forex trading? FAQ toggle icon

Forex trading is buying and selling currency pairs based on predictions of currency strength.

How do I start forex trading? FAQ toggle icon

Open an account and once approved, trade via CFD or spreadbet on our platforms.

How much money do I need to start forex? FAQ toggle icon

Minimum deposit is £250. Minimum margin is £100 depending on trade size.

What is the lowest amount to start forex? FAQ toggle icon

Minimum margin required is £100 or percentage of position value, whichever is greater.

What is the best capital for forex trading? FAQ toggle icon

Capital requirements depend on your strategy. Only use risk capital.

What is the best forex trading platform? FAQ toggle icon

We offer web-based, desktop, and mobile platforms.

What to avoid in forex trading? FAQ toggle icon

Always implement risk management and only trade using risk capital.

What is the best time to trade forex? FAQ toggle icon

Forex trades 24/5, allowing flexibility around the clock.

Which country is best for forex trading? FAQ toggle icon

We are authorised and regulated by the FCA in the UK.

Where can I withdraw money from forex? FAQ toggle icon

You can withdraw to a bank or card registered in your name according to withdrawal policies.

What is the minimum deposit for forex? FAQ toggle icon

Minimum deposit is £250. Margin requirements apply depending on trade size.

What’s a position? FAQ toggle icon

In trading, a position represents your investment in a particular asset. There are two types of positions:
Long position: You buy an asset, hoping its price will rise.
Short position: You sell an asset you do not own, expecting its price to fall.

If a position is still active, it is called an open position. Once the trade has been completed, it is referred to as a closed position.

What’s a pending order? FAQ toggle icon

A pending order is an instruction to buy or sell an asset at a specific price that differs from the current market price. It has not yet been executed, so it is not considered an actual trade. The purpose of a pending order is for it to be executed automatically once the market price reaches the level you have set, allowing you to enter the market under predefined conditions without needing to monitor the price constantly.

What is the difference between Take Profit & Stop-Loss orders? FAQ toggle icon

A stop-loss order and a take-profit order are both tools for risk management you can use when it comes to trading. They are instructions that you can attach to an open position to automatically close it at a specific price.
Stop-loss order: Closes your position at a predetermined price if the market moves against you, helping to minimise potential losses.
Take-profit order: Closes your position at a set price to secure profits before the market reverses.

What does Leverage Mean? FAQ toggle icon

When you trade with leverage, only a percentage of the total trade value is required by the broker. The rest of the trade is financed by the broker or financial institution. The leverage ratio indicates how much larger your position is compared to your margin.

This allows traders to potentially gain higher returns with a smaller initial investment. However, losses are also magnified. If the trade moves against you, your losses could exceed your initial margin, potentially leading to a margin call.

For example, if you have a leverage of 10:1, this means you can obtain a position worth 10 times your actual investment. With a margin of £1,000, you could trade a position worth £10,000.

What’s my account leverage? FAQ toggle icon

For retail accounts, maximum leverage is up to 30:1 when trading on a CFD or spreadbet with us. You should therefore manage your risk accordingly and only ever trade using risk capital.

What does Swaps Mean? FAQ toggle icon

A swap in trading CFD’s or Spreadbets is the overnight fee you pay to keep a leveraged trade open.

What does spread mean? FAQ toggle icon

Spread is the difference between the buy (ask) and sell (bid) price.

Why was my pending order executed at a different price? FAQ toggle icon

Pending orders can sometimes be executed at a different price if there is a sudden, large price movement (a price gap) due to market volatility. The order is filled at the next available price rather than the exact price you set. This difference is known as slippage.

On which products do I pay or receive dividends? FAQ toggle icon

In leveraged trading, you do not receive a traditional dividend because you do not own the underlying asset. Instead, you receive a dividend adjustment into your trading account depending on whether your position is long or short. To be eligible, you must hold an open position on the ex-dividend date.

When will I receive my dividend payment? FAQ toggle icon

The dividend will be applied to your account on the ex-dividend date.

What are pips and lots in forex trading? FAQ toggle icon

A pip is the standard unit of measurement for price movements in trading. The value of a pip depends on your position size. For example, one standard lot of GBP/USD has a pip value of $10. If the market moves 5 pips, this results in a profit or loss of $50.

Do you offer corporate accounts? FAQ toggle icon

Yes, we are pleased to offer corporate accounts.

What Documents Are Required for Account Verification? FAQ toggle icon

On your application you will be asked to provide valid proof of identity and may be required to provide valid proof of address issued in the last 3 months.

Does Lunaro Offer Joint Accounts? FAQ toggle icon

Yes, we are pleased to be able to offer joint accounts.

What is a market gap? FAQ toggle icon

Trades and orders can sometimes be executed at a different price if there is a sudden, large price movement and no tradable price is available at the requested level (a price gap). The difference between the requested and executed price is known as slippage.

This can occur between market close and open or during high-impact economic events.

What are Lunaro customer support hours? FAQ toggle icon

Our customer support hours are Monday to Friday between 8am and 6pm UK time.

What is margin trading? FAQ toggle icon

Margin or leveraged trading only requires a percentage of the total trade value. The rest is financed by the broker. Leverage allows larger exposure with smaller capital but also magnifies losses.

For example, with 10:1 leverage, £1,000 allows you to control £10,000.

What is Spread betting? FAQ toggle icon

Financial spread betting is a leveraged derivative product that allows individuals to speculate on the price movements of financial markets, such as indices, currencies, commodities, Crypto currencies or shares without owning the underlying asset. Clients place a bet on whether the price of a chosen market will rise or fall, and their profit or loss is determined by the accuracy of that prediction and the extent of the market’s movement.

Spread betting can be tax free, Tax laws are subject to change and depend on individual circumstances. Tax law may differ in a jurisdiction other than the UK. Should you have any questions with regards to your personal tax circumstances you should seek independent professional advice.

Spread betting involves margin and leverage, therefore is a high risk product. It is primarily available to residents of the United Kingdom and Ireland and may not be permitted in other jurisdictions. Please note that Crypto currency trading on spreadbets is not available to retail traders.

How can I start trading Spread bets? FAQ toggle icon

You can start trading in Spread betting by submitting an application for a trading account. Once your application is approved, you can trade the product(s) of your choice by searching for them on the platform and executing trades via Spread betting on our web, desktop, or mobile platforms.

How can I use spread bets for hedging purposes? FAQ toggle icon

You can use spread bets to hedge your other holdings by opening a short position with a spread bet on the same asset you already own. If the market drops, the gain on the spread bet can help offset the loss on your holding.

How do I make a profit or incur a loss on a Spread bet? FAQ toggle icon

Your profit or loss is based on the difference between the price you open and the price you close your Spread bet position at. If the market moves in your favour, you shall profit; if it moves against you, you lose. Any additional costs, such as financing charges are also subtracted from your overall profit or loss on the position.

Do I own the underlying asset when trading Spread bets? FAQ toggle icon

No, you do not own the underlying asset when trading a spread bet, you are purely speculating on the price change.

What are the main risks of trading Spread bets? FAQ toggle icon

Spread bets give you exposure to the following risks:

• Market risk – Spread bet prices mirror the underlying asset, so any unfavourable price movement will reduce the value of your position.

• Leverage risk – Spread bets are leveraged products, meaning you can control a large position with a relatively small deposit. While this amplifies potential gains, it also magnifies losses.

• Market volatility and gapping – Prices may move in sudden jumps in volatile markets.

• Risk of margin call – If equity falls below margin level, positions may be closed automatically.

• Liquidity risk – In illiquid markets, spreads widen and slippage may occur.

What is a pip in spread betting trading? FAQ toggle icon

A pip is the tradable point in a spread bet. For example, one standard lot of FTSE equals £10 per point movement. If the market moves 5 pips, this equals £50 profit or loss.

What are spreads in spread betting trading? FAQ toggle icon

The spread is the difference between the buy and sell price. It’s a built-in cost you pay when opening a spread bet.

What does “underlying asset” refer to in spread betting? FAQ toggle icon

The underlying asset refers to the product you are trading, such as Brent crude oil or physical gold.

Which asset classes are available for trading on spread bets? FAQ toggle icon

The following asset classes are available on spread bets: FX, Indices, Commodities, Equities, treasuries and crypto currencies. Please note Crypto is not available to retail clients.

What does short selling mean in spread bet trading? FAQ toggle icon

Speculating for the price to fall on a given market.

How can I use spread bets to diversify my portfolio? FAQ toggle icon

Spread bets allow trading multiple asset classes such as FX, commodities, shares and indices. You can also take short positions or hedge existing holdings.

Is Spread betting legal in my region? FAQ toggle icon

We are a UK-domiciled financial institution and have clients globally. However, regulatory restrictions may apply in certain jurisdictions. Please contact support for further details.

Is spread betting considered safe? FAQ toggle icon

Spread bets are complex products and are deemed high-risk due to their speculative nature and leverage.

Is spread betting tax free? FAQ toggle icon

Spread betting is generally tax free in the UK and Ireland as it is considered gambling by HMRC, meaning profits are exempt from capital gains tax. However, if it becomes your primary source of income, income tax may apply. Always consult a tax advisor.

What does CFD stand for? FAQ toggle icon

CFD stands for ‘Contract for difference’. It is a financial derivative that allows you to speculate on the rise and fall of an underlying market, such as shares, indices, commodities, or forex, without taking ownership of that asset.

How can I start trading CFDs? FAQ toggle icon

You can start trading in CFDs by submitting an application for a trading account. Once your application is approved, you can trade the product(s) of your choice by searching for them on the platform and executing trades via our web, desktop, or mobile platforms.

How can I use CFDs for hedging purposes? FAQ toggle icon

You can use CFDs to hedge your other holdings by opening a short position with a CFD on the same asset you already own. If the market drops, the gain on the CFD can help offset the loss on your holding.

What is the difference between CFDs and futures? FAQ toggle icon

CFDs are traded over-the-counter with your broker, have no expiry date, offer flexible position sizes, but can become more expensive over time because of overnight financing costs.

Futures are traded on an exchange, are fully standardised in size and expiry, must be closed or rolled over when the expiry date arrives, usually have lower long-term costs, but are less flexible and often require more capital.

Do CFDs have an expiration date? FAQ toggle icon

CFDs are good till cancelled, meaning they roll over nightly until the trade is closed. They do not have an expiry date unless otherwise stated, which can be the case with CFD futures and CFD forwards.

What exactly is a CFD? FAQ toggle icon

A Contract for Difference (CFD) is a derivative that allows you to speculate on the rise and fall in the price of an underlying market such as shares, FX, commodities, or indices, without taking ownership of the actual asset.

How do I make a profit or incur a loss on a CFD? FAQ toggle icon

Your profit or loss is based on the difference between the price you open and the price you close your CFD position. If the market moves in your favour, you shall profit; if it moves against you, you lose. Any additional costs, such as financing charges, swap rates, or currency conversion effects, are also subtracted from your overall profit or loss on the position.

Do I own the underlying asset when trading CFDs? FAQ toggle icon

No, you do not own the underlying asset when trading a CFD.

What are the main risks of trading CFDs? FAQ toggle icon

CFDs expose you to market risk, leverage risk, counterparty risk, volatility and gapping, margin call risk, and liquidity risk. Because CFDs are leveraged products, losses can exceed your initial deposit.

What is a pip in CFD trading? FAQ toggle icon

A pip is the tradable point in CFD trading. This means your position size correlates to the pip value you change, e.g., one standard lot of FTSE equals £10 per pip movement. If the market moves 5 pips, this is a profit or loss of £50.

What are spreads in CFD trading? FAQ toggle icon

The spread is the difference between the buy and sell price. It’s a built-in cost you pay when opening a CFD trade.

Do you provide margin-free hedging options? FAQ toggle icon

This is dependent on the classification of your account. Retail traders in accordance with regulation cannot have margin offsets.

What does “underlying asset” refer to in CFDs? FAQ toggle icon

The underlying asset refers to the product you are trading, such as Brent crude oil or physical gold.

Which assets are available for trading as CFDs? FAQ toggle icon

With a CFD you can trade the following asset classes: FX, Indices, Commodities, Equities, treasuries and cryptocurrencies. Please note Crypto is not available to retail clients.

What does short selling mean in CFD trading? FAQ toggle icon

Speculating for the price to fall on a given market.

How can I use CFDs to diversify my portfolio? FAQ toggle icon

CFDs can be used to trade multiple asset classes such as FX, commodities, treasuries, shares, and indices. They also allow leverage and short positions for hedging and diversification purposes.

Is CFD trading legal in my region? FAQ toggle icon

We are a UK-domiciled financial institution and have clients worldwide. However, due to certain legal and regulatory restrictions, some residents may not be permitted to open an account. Please contact support for details.

Is trading CFDs considered safe? FAQ toggle icon

CFDs are complex and high-risk products due to their speculative nature and leverage.

What is MT5 (MetaTrader 5)? FAQ toggle icon

MetaTrader 5 (MT5) is a multi-asset electronic trading platform used for trading financial markets such as forex, indices, commodities, stocks, and cryptocurrencies. Developed by MetaQuotes, it is the successor to MetaTrader 4 (MT4) and is widely used by brokers and retail traders worldwide. Please note that Crypto is not available to retail clients.

How do I download and install MT5? FAQ toggle icon

Once your account is opened, we will provide you with the download link for the desktop platform. You can access the web platform through the link we supply, and for mobile trading, you can download MT5 from the Android or iOS app stores.

Is MT5 free to use? FAQ toggle icon

Yes, we do not charge a platform fee; however, trading may involve costs such as spreads, commissions, or other fees charged by your broker.

What is the difference between MT4 and MT5? FAQ toggle icon

MT4 was designed mainly for Forex traders, offering simplicity, reliability, and strong support for automated trading (Expert Advisors). MT5 is its more advanced successor, built for multi-asset trading across Forex, stocks, commodities, indices, and futures. MT5 provides additional charting options, faster back testing, depth of market, an integrated economic calendar, and support for both hedging and netting.

How do I create a demo account on MT5? FAQ toggle icon

Please contact our support team at support.uk@lunaro.com, and we will be happy to set one up for you.

Can I trade forex, stocks, and crypto on MT5? FAQ toggle icon

Yes, depending on your client classification, MT5 supports a wide range of asset classes across our CFD and Spread Betting products. Note crypto CFD and spreadbet products are not available to retail clients in the UK.

How do I log in to my MT5 trading account? FAQ toggle icon

You will receive your login account number and password by email, and you can select our company from the list of servers when logging in.

Is MT5 available on mobile? FAQ toggle icon

Yes, you can download MT5 as an app for iOS or Android.

Can beginners use MT5 for trading? FAQ toggle icon

Yes, you can trade on MT5 whether you are a beginner or an advanced trader, provided you meet the appropriateness requirements when applying for an account.

What does indices trading involve? FAQ toggle icon

Indices trading is the trading of indexes, which are grouped-together stocks for sectors or entire stock exchanges. We offer the ability to trade Indices via CFD or spreadbetting.

Is it possible to earn profits from index trading? FAQ toggle icon

Yes. If your trade moves in your favour and gains exceed associated costs, it will result in a profit.

In what ways can stock index futures be used to hedge risk? FAQ toggle icon

If the index closely correlates with your underlying assets, you can use it to hedge other holdings and manage downside risk.

Are index futures considered a type of derivative? FAQ toggle icon

Yes, index futures are considered a type of derivative.

Am I allowed to exit or sell index futures before expiry? FAQ toggle icon

Yes, you can close a position before expiry.

How are indices defined in trading? FAQ toggle icon

An index is a collection of shares representing a market or sector. Trading indices gives exposure to a full market segment without buying individual shares.

Which are the top 5 indices that traders follow? FAQ toggle icon

S&P 500, Dow Jones Industrial Average, NASDAQ, FTSE 100, DAX 40.

What are the steps to start trading indices? FAQ toggle icon

Submit an application for a trading account. Once approved, search for indices on the platform and execute trades via web, desktop or mobile.

Which stock market indices are the most popular for trading? FAQ toggle icon

S&P 500, Dow, NASDAQ, FTSE 100, DAX, CAC 40, Hang Seng and Nikkei 225.

How does trading indices differ from trading individual stocks? FAQ toggle icon

Indices represent a collective of stocks, giving a broader market view instead of focusing on one company.

What main factors drive the movement of stock market indices? FAQ toggle icon

Economic data, corporate earnings, interest rates, geopolitical events, market sentiment and supply-demand dynamics.

Are indices suitable as an investment option for beginners? FAQ toggle icon

Indices provide broad market exposure. We offer education and support, but you should only trade with risk capital.

Is it advisable to use leverage when trading indices? FAQ toggle icon

Leverage is a personal choice. It reduces required capital but increases risk. Always trade responsibly.

What are indices in trading? FAQ toggle icon

Indices trading involves speculating on stock market index price movements rather than individual stocks.

Can a beginner start trading indices? FAQ toggle icon

Yes, beginners can trade indices. We provide educational materials and support. Always trade with money you can afford to lose.

What exactly are commodities, and how can I trade them? FAQ toggle icon

Commodities are physical goods like oil, gold, wheat, and copper that are traded on exchanges or OTC. You can trade them on our offering using financial derivatives called CFDs and spread bets via our web, desktop or mobile platform.

Which precious metal CFDs are offered? FAQ toggle icon

Lunaro offers CFDs and Spreadbets on both Gold and Silver.

How is the pricing of precious metals determined? FAQ toggle icon

We price our precious metals from a source of liquidity providers. We then make a mark up on the spread as our fee.

How do I open a live trading account? FAQ toggle icon

On our website, you will see the “Open an Account” button. Clicking this will take you directly to our online application page, which should only take a few minutes to complete. Once your application is approved, you can then trade our offerings via CFDs or Spread Betting.

When can I trade metals? FAQ toggle icon

Metals can be traded during their usual market trading hours; these can vary depending on the exact metal you are looking to trade.

How does trading commodities work? FAQ toggle icon

Commodities are physical goods like oil, gold, wheat, and copper that are traded on exchanges or OTC. You can trade them using our offering via CFDs or spreadbets on our web, desktop, or mobile platforms.

What are the three main categories of commodities? FAQ toggle icon

Metals, energies, and agriculture.

Who typically invests in commodities? FAQ toggle icon

Individuals with experience, new traders, and businesses in commodity industries such as jewellery, mining, food production, and oil refining.

What is the cost of investing in CFD commodities? FAQ toggle icon

Our charges are built into the spread. For spot commodities, an overnight financing fee applies.

Should I buy commodity stocks directly or trade CFDs? FAQ toggle icon

This depends on whether you want exposure to the commodity itself or companies related to commodities.

How can I test a new commodity trading strategy? FAQ toggle icon

We offer demo accounts and access to historical prices so you can test strategies without risking real money.

What is the current size of global gold reserves? FAQ toggle icon

Approximately 36,000 metric tons, according to the World Gold Council.

How does commodity trading function? FAQ toggle icon

We offer commodities via CFDs or Spreadbets. These OTC derivatives use leverage and roll daily.

Can you provide an example of a commodity trade? FAQ toggle icon

If gold is $3,500 and you go long 0.1 lots ($10 per point), and price rises 75 points, your profit would be $750.

Which commodity is traded most frequently? FAQ toggle icon

Crude oil is the most frequently traded commodity due to its importance and liquidity.

How can beginners start trading commodities? FAQ toggle icon

Submit an application to open a trading account. Once approved, trade via CFD or Spread bet.