FAQs

Our full Terms and Conditions, risk disclosure statement, and privacy policy are available on our website. We encourage all clients to review these documents before opening an account or executing trades.

Payments are made according to the program’s terms and conditions and are subject to compliance review.

Our affiliate program is open only to Professional Clients in accordance with FSRA rules. All participants must undergo eligibility checks under our approved affiliate policy. Terms and Conditions apply.

You can apply to join our affiliate program through our online portal. The program is available only to Professional Clients, in accordance with FSRA rules. Approval is subject to eligibility checks and compliance with FSRA requirements for introducing clients. Terms and Conditions apply.

No. We do not offer signals, recommendations, or advisory services.

Yes. We offer general educational resources such as platform guides, platform walkthroughs, and market- related information.

Yes, we offer educational materials and demo accounts to help clients understand trading. These resources are for learning only and do not imply that trading leveraged products is suitable for you.

We provide platform guides and user manuals, and clients may access platform-specific tutorials from platform vendors.

Yes. Eligibility depends on FSRA criteria, including experience, financial strength, and trading history. Supporting documents are required.

We classify clients as Retail or Professional in accordance with FSRA rules. Retail clients receive the highest level of protection, while Professional clients may not receive certain safeguards.

No. We do not provide investment or trading advice. All trading decisions must be made independently.

Leverage allows you to control a larger position with a smaller deposit, which can magnify both gains and losses. A small market movement may result in substantial losses.

No. Trading leveraged products such as CFDs and FX carries significant risk and may not be suitable for all investors. You should trade only if you fully understand the risks and can afford potential losses exceeding your deposits.

Yes. We follow ADGM-compliant data protection standards and maintain security measures to safeguard client information.

Lunaro Capital Limited is authorised and regulated by the Financial Services Regulatory Authority (FSRA) of the Abu Dhabi Global Market (ADGM) as a Category 2 Licensed Firm. Our regulated activities include Arranging Custody, Arranging Deals in Investments, and Dealing in Investments as Agent and Principal.

Retail client money and ETD funds are held in segregated (non–title transfer) accounts in line with FSRA client asset rules.

Retail client money and ETD funds are held in segregated (non–title transfer) accounts in line with FSRA client asset rules.

Yes, demo accounts are available for testing the platform environment before trading live.

Compatibility depends on the platform. Certain approved third-party tools may be supported.

Yes. Mobile applications may be available depending on the platform selected.

We offer access to established platforms such as MetaTrader 5 for CFDs, Trading Technologies (TT), Rithmic, and CQG for ETDs.

Our platform offers live charts and market data for analysis. These features support informed decisions but do not reduce the risk of loss in leveraged trading.

No. For security and regulatory compliance, withdrawals can only be made to accounts in your own name.

We do not charge withdrawal fees. Your bank or provider may apply their own charges. Withdrawals are processed after verification and may take 1–3 business days.

Deposits are accepted via bank transfer, card, or approved e-wallets after account verification. Processing times and provider fees may apply.

A valid passport, proof of address, and any additional information required under client onboarding rules.

Clients may request additional accounts once their initial account has been verified. Approval is subject to compliance review and FSRA record-keeping requirements.

Yes. We offer both individual and corporate trading accounts. All applicants must complete full KYC and onboarding checks in line with FSRA requirements. Corporate accounts must provide additional verification such as company registration documents and authorised signatory identification.

Verification typically takes between 1–2 business days once all documents are submitted correctly.

You can apply for a trading account by completing KYC verification and providing required documents. Account approval is subject to eligibility and FSRA onboarding criteria.